ADULT PROGRAMS
Our adult programs are hands-on and place emphasis on education, life changes while promoting self-sufficiency, social adaptability and self-empowerment.
THINK CUSTOMER SERVICE a Customer Service Credential Program (CCSP)
“Think Customer Service (TCS)…the Ultimate Guide to Customer Service” is for individuals who are seeking credentials that will allow them to stand out in the job market among their peers and for those who want to achieve greater success on the job. Individuals who complete the program will become Certified Customer Service Professionals, an accredited program through the Customer Service Institute of America.
“Think Customer Service (TCS)…the Ultimate Guide to Customer Service” is for individuals who are seeking credentials that will allow them to stand out in the job market among their peers and for those who want to achieve greater success on the job. Individuals who complete the program will become Certified Customer Service Professionals, an accredited program through the Customer Service Institute of America.
M.O.V.E.
(MOTIVATED TO OBTAIN VALUABLE EMPLOYMENT)
This workshop is intensive and takes each participant through the employment process step by step.
It is hands-on and interactive.
In addition to the individual job seeker, this program is for organizations who want to help their clients seek, gain and retain employment. M.O.V.E. prepares adults for meaningful careers, providing employment resources and expertise.
It is hands-on and interactive.
In addition to the individual job seeker, this program is for organizations who want to help their clients seek, gain and retain employment. M.O.V.E. prepares adults for meaningful careers, providing employment resources and expertise.
S.T.E.P.
(Strategies & Techniques that Empower Progress)
S.T.E.P. is a Lifestyle Sustainability program that teaches individuals strategies and techniques that help them successfully navigate through life. Life Skills, Soft Skills and Employability Skills are the core of an individuals's success.
The workshops are hands-on and interactive.
The goal of the program is to stabilize and strengthen families and the community.
The workshops are hands-on and interactive.
The goal of the program is to stabilize and strengthen families and the community.
Count Me In - Retention Strategy Training
Finding employment is one thing but keeping it is another! Hopping from one job to another seems to be a way of life these days. Many employees are mobile and unstable in the workforce due to lack of knowledge and accountability as it relates to employer expectations and job retention.
Managers and supervisors can reduce the cost and risk associated with high turnover rates as well. Improving retention with hourly employees can save money, increase revenue, and improve the customer experience.
Both employees and employers need the tools to WORK SMART to reduce turnover.
Turnover is a high cost to the employer and the employee.
Managers and supervisors can reduce the cost and risk associated with high turnover rates as well. Improving retention with hourly employees can save money, increase revenue, and improve the customer experience.
Both employees and employers need the tools to WORK SMART to reduce turnover.
Turnover is a high cost to the employer and the employee.